(617) 436-5592
Our Family & Staff
Many funeral homes place little, if any, emphasis on ongoing staff training. The Floyd A. Williams Funeral Home, Inc. holds high standards for all members of its organization. Professionalism and Respect always come first. We have come to see the importance of ongoing consumer service training and we require all staff to participate in the mandatory state Continuing Education Courses, as well as familiarize and apply our firms traditions, culture and our policies.
To One In Sorrow
Let Us come in where you are weeping, friend,
And let me take your hand.
I, who have known a sorrow such as yours, can understand.
Let me come in -- I would be very still beside you in your grief;
I would not bid you cease your weeping, friend,
Tears bring relief. Let Us come in -- and hold your hand,
For We have known a sorrow such as yours,
And understand our collective responsibility to support you through.
- adaptation of Grace Noll Crowell poem